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This can be caused by numerous things, however, the most common issue has to do with the settings in the .htaccess file.
To view that file, follow these steps:
1. FTP into your account to the /home/username/public_html directory (username is your actual username).
2. Open up the .htaccess file and try to *cut* the contents leaving it blank. Save the file and quit.
3. Go back to that site and it now should show as www.domain.com, which is correct.
If this does not work, please contact our Support Team.
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We have been customers for several years. Just wanted to give a thumbs-up for their excellent response to a critical server issue we experienced this morning. We're back in biz and grateful.
After getting a dedicated server from AYK for almost 2 years, I couldn't be more happy. The prices are very reasonable, I haven't experienced a moment of downtime, the support is excellent and truly 24/7. You have a critical issue at 2am? You will have it sorted out in less than 15 minutes. If you are looking for honest, reliable and affordable hosting provider, look no further!
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